Step 5 - Install Chatter Mobile

Install Chatter for iPhone

Download Installation Instruction

Click this link to install if you are browsing this page on your iPhone

If you were testing Chatter in April and May 2012, and have been using "Chatter for iPhone", go straight to step 9 to change your settings.

1. Go to Apple App Store by tapping on the App Store icon
   
2. In the search box, type "chatter"
   
3. Locate "Salesforce Chatter" and tap on it.
   
4. Tap on the “FREE” button.
   
5. Tap on the “INSTALL APP” button.
   
6. Enter your iTunes Password. Tap “OK”
   
7. After installation, tap on the “Chatter” icon
   
8. Tap "I Agree"
   
9. On the login screen, tap on the gear icon at the top right hand corner.
   
10. Select "Production", then tap on the "Log In" button on the top left hand corner.
    
11. Enter the username and password, and tap on the “Login” button.
    
    
12. Tap on the “Allow” button.
    
13. You have now successfully installed and logged into Salesforce Chatter for iPhone.
    

Install Chatter for iPad

If you were testing Chatter in April and May 2012, and have been using "Chatter for iPad", go straight to step 9 to change your settings.

Download Installation Instruction

Click this link to install if you are browsing this page on your iPad

1. Go to Apple App Store by tapping on the App Store icon
   
2. In the search box, type “chatter”
   
3. Locate “Salesforce Chatter for iPad”. Tap on the “FREE” button.
   
4. Tap on the “INSTALL APP” button.
   
5. Enter your iTunes Password. Tap “OK”
   
6. After installation, tap on the “Chatter” icon
   
7. Tap “I Agree”
   
8. Tap on the “Allow” button.
   
9. On the login screen, tap on the gear icon.
   
10. Select "Production", then fill in your login credentials and tap "Login".
    
11. You have now successfully installed and logged into Salesforce Chatter for iPad.
    

Install Chatter for Blackberry

Please make sure your Blackberry is running OS v.5.0 or newer.

If you were testing Chatter in April and May 2012, and have been using "Chatter for Blackberry", go straight to here to change your settings.

Download Installation Instruction

Check if BlackBerry App World has been installed

1. Make sure BlackBerry App World has been installed. If you cannot find this icon on your BlackBerry screen, then it is not installed / the updated version is not installed.
2. If you need to install / update BlackBerry App World, go to this page: http://us.BlackBerry.com/apps-software/appworld/download.jsp and enter your email address to send a link to your BlackBerry.
   
3. Click on the link in the email, or click here with your Blackberry: http://mobileapps.BlackBerry.com/devicesoftware/entry.do?code=appworld
4. Follow the prompt to install.  If you do not have a BlackBerry ID, sign up for one.

Install Chatter for Blackberry

1. Launch BlackBerry App World.
   
2. Search for “Chatter for BlackBerry” by typing “chatter” in the search box.
   
3. Select “Salesforce Chatter for BlackBerry”
   
4. Click the “Install” button.

Check Settings

1. Before launching Chatter for Blackberry, click on the "options" icon (the wrench icon).
   
2. Choose "Third Party Applications"
   
3. Click "Chatter"
   
4. Choose "Production" from the dropdown menu
   

Start Chatter for Blackberry

1. To start using Chatter for BlackBerry, click on the “Chatter” icon
   
2. Agree to the license agreement
3. When prompted, enter your SFDC username and password (if you reached a white screen with the word “connecting…” on it, please contact chatter.sfe@medtronic.com)
   
4. Allow access
   
5. Now you are accessing your Chatter account via BlackBerry.