Step 3 - Follow Customers and Colleagues

Follow Your Accounts / Contacts

Eg. You are a sales rep. You need to be kept up-to-date with changes of your accounts / contacts. In this case, you would then need to follow your accounts / contacts. Simply click on the "Follow" button to get up-to-date information pushed to your Chatter feed.

Follow your manager

Follow your manager and senior management by clicking on the "Follow" button.

Follow Colleagues

Get to know what is going on with your colleagues, so that you can help each other on projects, key customers and deals.

Follow your Direct Reports

Collaborate with your direct reports to let them know your priorities, see what they are working on, and find out what you can help them with. Easy and frequent communication with your team is crucial to your success!