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Medtronic is voluntarily retrieving specific SynchroMed™ II Implantable Drug Infusion Pumps, Models 8637-20 and 8637-40, after investigating complaints related to permanent motor stall. This voluntary recall is being conducted due to the potential for the presence of a foreign particle inside the pump motor assembly which could interfere with motor gear rotation and lead to a permanent motor stall. The source of the foreign particle has been identified and eliminated. You may use this web page to determine whether any SynchroMed™ II Implantable Drug Infusion Pump is within the affected population as described in Medtronic’s Letter dated October 2019. |
To determine whether a Medtronic SynchroMed™ II Implantable Drug Infusion Pump is included within the scope of this voluntary recall:
- Type the serial number of the Medtronic SynchroMed™ II Implantable Drug Infusion Pump in the search box above. The serial number must be typed in accurately and exactly in the format shown in the example - the first three characters being “NGP” or "NGV" followed by an additional ten alpha-numeric digits. Do not include any spaces. Examples: NGP003539H or NGV003321H.
- Click on the "Search" icon to start the search.
- If the pump serial number is included in the scope of the recall, a separate screen will appear and will state "The serial number you entered is INCLUDED in the SynchroMed™ II Implantable Drug Infusion Recall notification". Refer to Medtronic's letter dated October 2019 for further actions.
- If the pump serial number is not included in the scope of the recall, a separate screen will appear and will state "The serial number you entered is NOT INCLUDED in the SynchroMed™ II Implantable Drug Infusion Recall notification".
Note: To obtain accurate and reliable results, you must enter the serial number accurately.
Revised: October 2019